Mission of Hope

Hayat Line

Telephone Crisis Line Now Operating Monday to Friday, 9am-5pm AEST

Tel: 1300 993 398

Crisis Nasihah. Hope. Referral

Hayat Line is a free and confidential crisis support line for Muslims in Australia supporting individuals when experiencing a personal crisis or emotional distress. 

Hayat Line provides emotional support for suicide prevention with compassion, connection, rahma, nasihah, and hope.

Are you in danger?

If you, or someone you are with is in immediate danger, please call 000 or go to your nearest hospital emergency department.

Why a dedicated crisis line for Muslim Australians?

Hayat Line is providing a culturally responsive and culturally sensitive service where the mental health professionals answering the calls would have a level of competent understanding of a Muslim caller’s background, ethnicity, and religious belief systems. Hayat Line counsellors can incorporate cultural and religious sensitivity into their responses to accommodate and respect differences in opinions, values, and attitudes of callers within the Muslim community.

Muslims also have a cultural disadvantage when accessing mainstream mental health services and resources especially in terms of addressing their spiritual and religious identities.

 

Muslims require culturally and religiously specific services to address issues pertaining to their vulnerable disadvantages related to:  identity, stigma, stress, victims of Islamophobia, at-risk behaviours, unemployment, mental health issues, isolation, loneliness, suicidal, death and dying, anxiety, depressed and can also feel alienated from their own community and the wider mainstream society.

Muslims can also face challenging psychosocial and personal concerns such as, but not limited to:

– Depression
– Anxiety
– Stress

– Substance abuse
– Trauma and abuse
– Domestic Violence
– Suicidal thoughts or attempts, and self-harm behaviour

Hayat Line is Australia’s first crisis line for Muslims that is entirely community funded.

How equipped is Mission of Hope to provide Mental Health Services?

Mission of Hope have extensive professional and community-based experience networks and their executive committee is also made up of experienced mental health specialists.

Our organisation strengths and experience in mental health makes us unique in the way we operate.

We are dedicated to the delivery of mental health services in a manner that addresses the needs of the diverse Muslim community in Australia.

What can I do to Support Hayat Line?

The most important thing that you can do to support us is to spread the word. Our services can only reach those who need it if the community is aware of who we are and what we do. We also encourage those that are able to donate and support us financially. As Hayat Line is entirely funded by the community, we rely on donations via the community to cover operating costs.